Pawsitively the best life.
PET LUXURY
Spoil Your Furry Companion in style!
Your pet’s best life starts with you. Spoil Your Furry Companion in style! 65% Off Daily deals & FREE delivery.
Spoil your furry in style
Daily Flash Deals 65% Off & FREE local delivery!
Pet Luxury, your beloved pet will be treated like a king or queen. Don’t miss out on our amazing daily discounts of up to 65% off and complimentary delivery in the local area. Plus, earn points with every purchase at Pet Luxury.
Pet Luxury’s Services
Quality pet products at paw-some prices !
Speedy Local Delivery
Same-day collection, free delivery for orders above R650 & Overnight delivery options.
Luxurious Products
At our store, Pet Luxury, we are dedicated to offering a wide selection of high-quality pet items for reasonable prices.
Efficient Cleint & Furry Support
The main focus of our company is to ensure that both you and your beloved pet are completely satisfied. Please don’t hesitate to reach out to us for assistance or to check on the status of your order.
New Arrivals & Daily Deals
Every week, we have new arrivals of pet products and daily deals available. We also offer flash promotions with a discount of 65% off. Make sure to use our SHOP NOW PAY LATER option when checking out for added convenience.
Explore Our Luxurious Offerings
Premium Pet Supplies
Our premium pet supplies cater to your beloved companion’s needs, offering everything from nutritious food to cozy beds. Each item is sourced from trusted vendors, ensuring your pet enjoys the finest products for ultimate satisfaction.
Grooming Essentials
At Pet Luxury, grooming is a delightful experience. Our range includes premium shampoos, brushes, and grooming accessories. Each product is carefully selected to promote health and shine, ensuring your pet looks and feels their best.
Engaging Playthings & Pampering
Our thoughtfully curated selection of playthings includes innovative toys that stimulate your pet’s instincts and keep them active. Crafted with safety in mind, these toys guarantee enjoyment and companionship for hours of fun.
Our Commitment to Quality, Service, and Safety for Every Pet
At Pet Luxury, we prioritize the well-being of pets by ensuring our products are sustainably sourced, safe, and designed for maximum enjoyment. Our commitment extends beyond profit; we strive for transparency and excellence in everything we do.
We uphold ethical practices in all business aspects, focusing on honesty, integrity, and responsibility towards our customers, partners, and the pets we serve. Every decision we make reflects our dedication to quality and care.
Our guiding principles center on fostering sustainable practices and building lasting relationships with our customers. We believe in continuous improvement and strive to adapt to the evolving needs of pet owners and their beloved companions.
Upholding Principles that Define Our Brand Ethos
Why Choose Pet Luxury
Pamper Your Beloved Pet Today
Discover the ultimate selection of premium pet goods to ensure your furry companion’s happiness and satisfaction at Pet Luxury. Shop with us now!
Phone
+27870577590
support@petluxury.co.za
Address
SHOPS, COLLECTION POINTS AND WAREHOUSES
Johannesburg, Pretoria, Cape Town, Bloemfontein and Durban
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page.
Follow the prompts to provide your shipping and payment information, and your order will be processed.
Contact us anytime to assist!
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Payfast, Peach Payments, Ozow, SHOP NOW PAY LATER, all master and visa cards, google and apple pay and bank transfers and more!
At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
The shipping duration is determined by your geographical location.
Overnight delivery will arrive the next day, while PostNet counter to counter offers depart the same-day for delivery.
Speed delivery takes 1-2/3 business days, and free delivery usually takes 1-5 business days as orders are usually processed within 1-2 business days.
Once your order has been sent, you will receive a tracking number that can be used to monitor its progress through our courier’s online platform.
Do you offer international shipping?
We provide international shipping to certain countries. When checking out, you can confirm if your country qualifies for shipping.
Pet Luxury has various local stores globally, so it is recommended to order from your country’s store to avoid any delivery delays or import taxes.
To locate your nearest local store, click here.
What is your return policy?
Our business has a procedure for handling returns. If you are not satisfied with your purchase, you can choose to return it within a 7-day period after receiving it for a refund or exchange.
Terms and conditions apply, so please refer to our refund and return page for further details.
To initiate the return, please reach out to our customer service team.
For additional information on our policies, you may click on this link.
Can I track my order?
After your purchase is sent out, you will be provided with a tracking code through either email or phone, depending on the information you provided during checkout. This code can be used to monitor your delivery’s status in real-time on our website or the courier’s site. Pet Luxury’s platform offers live updates for tracking.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page.